Terms and Conditions

These Terms and Conditions (“Terms”) are entered into between Stairs Delivered, LLC, and the user of www.stairsdelivered.com, and purchaser of any products or services (“Customer”) provided by Stairs Delivered, LLC. These Terms govern your access to and use of www.stairsdelivered.com (the “Website”), and the purchase of products and services from Stairs Delivered (“Company,” “we,” “our,” or “us”). Website user or Customer may also be referred to as “you,” or “yours,” and collectively with the Company referred to as the “Parties” or a “Party.”

By accessing the Website or purchasing products from Stairs Delivered through an online order or invoice, you acknowledge and agree to be bound by these Terms and all policies referenced herein, including the Company’s Privacy Policy found on the Website. These Terms are incorporated by reference and made a part of any order form completed through the Website or a representative of the Company.

Each Party represents and warrants to the other Party that: (a) it has full power and authority to accept these Terms; (b) it is in compliance and will continue to comply with these Terms, and with all laws and regulations applicable to such Party; and (c) it has the requisite corporate power and authority to execute, deliver and perform its obligations consistent with these Terms.

  1. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota without regard to conflict of law principles.

  1. Products

The Company manufactures, fabricates, supplies, and sells stair systems, stair parts, railings, stair components, and related products (“Products”).

All Products are subject to availability. Company reserves the right to modify, discontinue, substitute, or change Products, specifications, materials, pricing, and services at any time without prior notice.

  1. Quotes and Pricing

All quotes are valid for thirty (30) days from the date they are provided unless otherwise stated in writing.

Prices, freight charges, taxes, surcharges, lead times, and availability are subject to change prior to order acceptance at Company’s sole discretion.

An order shall not be deemed accepted until payment has been made pursuant to the Payment Terms section herein and received and accepted by Company.

Company reserves the right to refuse or cancel any order prior to production.

  1. Customer Responsibility for Measurements and Site Conditions

Customers are solely responsible for accurately providing and verifying the following information (“Product Specifications”) to Company for the construction of the Products:

  • Measurements
  • Dimensions
  • Layouts
  • Specifications
  • Site conditions
  • Field measurements
  • Quantities
  • Project information
  • Law, regulation, code, and local ordinance compliance

Company relies upon Product Specifications supplied by the Customer to build the Product, and shall not be responsible for errors, delays, replacement costs, redesign costs, shipping costs, refunds, or damages resulting from inaccurate customer-provided Production Specifications. Company is not responsible for shipping costs, replacement costs, or delays arising from Customer errors in the Customer provided Production Specifications.

  1. Cancelation; Refunds

Most Products sold by Company are custom-manufactured, fabricated, assembled, modified, cut, finished, or supplied according to customer specifications.

Products may not be canceled, modified, returned, exchanged, or refunded once production begins or due to a Force Majeure Event (as defined below), except as expressly required by law.

All payments become non-refundable once materials have been ordered or production has begun.

 

  1. Drawing and Specification Approval

Production of the Product shall not begin until the Customer has approved all applicable drawings, specifications, dimensions, layouts, and order details based off of the Production Specifications provided by Customer.

Customers are solely responsible for reviewing all drawings and specifications before approving production of the Product.

Approval of drawings, specifications, dimensions, layouts, or related documents constitutes acceptance of all information shown therein for the development of the Product, and the responsibility for approved drawings, dimensions, specifications, and order details is the Customers.

Company shall not be responsible for errors appearing on Customer-approved documents.

  1. Product Suitability

Customers are responsible for determining whether products are suitable for their intended purpose, application, project requirements, site conditions, and installation environment.

Customers are responsible for verifying product suitability prior to assembly, installation, finishing, modification, or use.

  1. Building Codes and Compliance

Customers are responsible for ensuring compliance with all applicable:

  • Building codes
  • Safety standards
  • Permit requirements
  • Inspection requirements
  • Local regulations
  • Other applicable laws

Company does not provide contractor, construction, engineering, architectural, legal, or code-compliance services.

Any recommendations, drawings, renderings, specifications, or design assistance provided by Company are for informational purposes only and must be independently verified as accurate and legally compliant by the Customer.

  1. Payment Terms

Payment terms shall be as specified on the applicable quote, invoice, proposal, or order confirmation.

Orders require full payment before production begins.

Failure to make required payments may delay production, shipment, or order fulfillment.

Customers agree to pay all applicable taxes, freight charges, shipping fees, storage charges, and related costs.

  1. Shipping and Delivery

Company does not own, operate, control, supervise, or manage freight carriers and is not responsible for their performance, scheduling, handling, transportation practices, or delivery services. Company utilizes independent third-party freight carriers to transport stair systems, stair parts, railings, and related products throughout the United States. By placing an order, the customer agrees to the following Shipping Policy & Freight Terms. All production schedules, delivery dates, and shipping schedules are estimates only and are not guaranteed.

10.1 Customers are responsible for:

  • Providing accurate shipping information
  • Ensuring delivery site accessibility
  • Coordinating delivery appointments
  • Receiving shipments upon arrival
  • Inspecting products immediately upon delivery

Customers are responsible for any delays, costs, or damages resulting from inaccurate shipping information or inaccessible delivery locations.

10.2 Insurance

Shipping insurance may be available for purchase at the time a Product order is placed.

Customers who decline available shipping insurance assume the risk of loss, theft, or damage occurring during transportation, and will rely on their own insurance or other means for coverage.

If shipping insurance is purchased, claims shall be handled according to the terms, conditions, and limitations of the applicable insurance provider.

Company does not provide the insurance directly, but works with an insurance provider and therefore Company does not guarantee coverage or claim approval by any insurer.

10.3 Risk of Loss

Ownership and risk of loss of the Product transfers to the Customer once Products have been accepted by the freight carrier for transportation.

After products have been tendered to the freight carrier, Company is not responsible for: Freight damage; Shipping delays; Lost shipments; Theft; Mishandling by carriers; Weather-related delays; Scheduling issues; Transportation interruptions; Carrier service failures;

10.4 Inspection; Claims

Customer must inspect all Product shipments immediately upon delivery and before signing the carrier’s delivery receipt.

If visible damage exists, Customers must: Note all damage on the delivery receipt before signing; Photograph all damage; Photograph packaging materials; Retain all packaging materials; and Notify Company within 48 hours.

Failure of Customer to note visible damage on the carrier’s delivery of the Product may limit or eliminate the ability to pursue a freight claim.

If Customer discovers damage to the Product that was not immediately and reasonably visible upon delivery, it must report the damage to Company with 48 hours of discovery, and in no instances more than five calendar days after delivery. Failure to report within these time frames may result in denial of any claim or coverage.

Customer must provide the following information in its report to Company: Photographs of damaged products;  Photographs of packaging materials; Photographs of shipping labels; and Description of damage.

Customers are responsible for inspecting Products prior to assembly, installation, finishing, modification, or use.

Products that have been installed, assembled, modified, cut, drilled, painted, stained, finished, altered in any way, or used shall be deemed accepted by the Customer.

Company is not responsible for costs, damages, delays, or expenses resulting from a Customer’s failure to inspect Products before use or within the time frames contained herein.

 

10.5 Delivery Delays

Company shall not be responsible for delays caused by: freight carriers; weather events; natural disasters; labor disruptions; equipment failures; traffic conditions; supply chain interruptions or disruptions; government actions; acts of God; circumstances beyond our reasonable control or other force majeure events (“Force Majeure Events”.

No refunds, credits, reimbursements, chargebacks, labor costs, project delays, contractor expenses, travel expenses, lodging expenses, lost profits, or consequential damages shall be provided due to production, shipping, or delivery delays caused by Force Majeure Events.

10.6 Missed Deliveries; Additional Charges

Customers are responsible for being available to receive Product shipments when scheduled.

The customer shall be solely responsible for any charges arising from: missed delivery appointments; re-delivery attempts; storage fees; address corrections; lift-gate services; residential delivery surcharges; limited-access delivery charges; detention fees; carrier-imposed surcharges; and refused shipments and restocking fees.

Refusal of a Product shipment does not relieve the Customer of payment obligations and may result in additional freight, storage, handling, collection, and administrative charges as stated herein.

  1. Use

Customer agrees not to use or permit third parties to use the Website or the Product(s) for any illegal purpose, or to achieve any kind of unauthorized access to property or to any computer systems, software, data, real, personal, or violate any Intellectual Property rights or privacy rights of any third party. Customer understands that the Products are provided for Customer to use at its own risk and is responsible for ensuring it and its visitors use the Products in a responsible manner; Company is not liable for any injury or damages resulting from use of the Products, including but not limited to trips, slips, or improper assembly or placement. Customer agrees not to interfere with other customers’ use of the Website and not to disrupt any Company network, connectivity, infrastructure, or other services whether provided directly by Company or through Company’s third-party suppliers or manufacturers. Company authorizes Customer’s use of the Products and Website subject to these Terms and conditioned on Customer’s performance of its obligations thereunder. This authorization is nontransferable. Customer shall access and use (and shall cause its representatives to access and use) the Products and Website ONLY: a) as permitted by, and in accordance with its obligations as stated in these Terms; b) for their intended purposes; c) in a manner which prevents negligent error and violation of any contractual obligation of Customer; d) as permitted by, and in accordance with, the specifications of the Products; e) in a commercially reasonable; f) in a manner that does not violate any Intellectual Property right of Company or any third party; g) for legitimate and lawful business purposes; and h) as permitted by law. Customer shall not alter, modify, tamper with, make derivative works from, license, distribute, rent, lend, publish, reverse engineer, decode, re-sell, export, sublease, or attempt to derive the source code of or reproduce the Website or Product. Customer shall take all reasonable action necessary to stop the violation or threatened violation of this section and cause its representatives to be bound by and comply with this section. If Company determines that a breach of this section has occurred, then Customer may, in its sole discretion, and without liability: (i) restrict Customer’s and users’ access to the Website; (ii) remove or require removal of any offending content; (iii) terminate production of any Product and access to the Website for cause; and/or (iv) exercise other rights and remedies, at law or in equity. Except in an emergency, as deemed necessary by Company or as may otherwise be required by law, before undertaking the actions in this section, Company will attempt to notify Customer by any reasonably practical means under the circumstances. Customer will promptly notify Company of any event or circumstance of which Customer becomes aware that could lead to a claim or demand against Company, and Customer will provide all relevant information relating to such event or circumstance.

  1. Returns, Refunds, and Cancellations

Except as expressly provided in this policy or as required by law, all sales are final. Except as otherwise stated herein, no refunds, returns, exchanges, credits, cancellations, or replacements shall be available for Products after production has commenced.

Once an order has been placed it cannot be canceled and no payment refunds will be issued without the written approval of Company. If an order is canceled before materials have been ordered and Product production begins, the Customer may be eligible for a refund, less any costs already incurred, at Company’s sole discretion.

No products may be cancelled returned, refunded, exchanged, credited, or replaced due to Customer’s error in providing the Product Specifications.

Customer may purchase a product that is not based on specific measurements, designs, or other Product Specifications, but is purchased from Company’s inventory (“Stock Product”). Stock Products may be eligible for return with prior authorization by the Company if they are unused and not installed, in the original packaging, and in new condition. Requests for a return must be made within 30 days of delivery and is subject to restocking fees, shipping charges, inspection fees, repackaging costs, and any deductions for damages to the Stock Product.

Approved refunds will be issued to the original payment method whenever possible.

Refund processing times may vary depending upon the Customer’s financial institution and payment provider.

Shipping charges, freight charges, rush fees, design fees, drafting fees, and other non-refundable costs are not eligible for refund unless required by law.

  1. Manufacturer Warranty

Company is an independent seller and fabricator of stair materials and is not affiliated with, owned by, or acting as an agent of Trex Company, Inc. or any other third-party manufacturer.

Manufacturer warranty claims, including claims relating to Trex® products, must be submitted directly to the applicable manufacturer. Company will provide reasonable assistance with providing information for third-party manufacturer claims, but does not administer, process, approve, deny, or determine third-party manufacturer warranty claims.

Customers are responsible for reviewing applicable third-party manufacturer warranties and recommendations prior to purchase.

Company is not responsible for, and Customer fully releases and indemnifies Company for, any third-party manufacturer’s defects or for any Claims resulting from any third-party manufactured Product (e.g., railings).

  1. Stairs Delivered 3-Year Craftsmanship Warranty

Company represents and warrants that it will provide the Products in a good and workmanship- like manner and that the Products will meet any applicable generally accepted industry standards for a period of 3 years (“Warranty Period”). Customer acknowledges that due to the natural quality of the materials used to produce the Products, there may be a slight variance in the end Product measurements, and this will not be considered a defect in the Product subject to this warranty.

Customer must provide a written notice to Company within ten (10) days after the delivery of the Product (“Warranty Notice Period”) describing any breach of the foregoing warranty in sufficient detail to allow Company to correct and redeliver those Products if necessary. Company shall as its sole obligation and Customer’s exclusive remedy for any breach of the foregoing warranty use commercially reasonable efforts correct any non-compliance reported to Company by Customer in writing during the Warranty Period within the Warranty Notice Period. EXCEPT AS EXPRESSLY STATED IN THIS SECTION, COMPANY PROVIDES ALL THE PRODUCTS “AS IS” AND DOES NOT PROVIDE AND EXPRESSLY DISCLAIMS ANY WARRANTY OF ANY KIND RELATING TO THE PRODUCTS, EXPRESS OR IMPLIED, STATUTORY OR OTHER, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT AND ALL WARRANTIES WHICH ARISE FROM COURSE OF DEALING, USAGE OR TRADE PRACTICE. COMPANY CANNOT MAKE AND EXPRESSLY DISCLAIMS ANY WARRANTY, EXPRESS OR IMPLIED, THAT THE PRODUCTS, OR ANY USE THEREOF WILL OPERATE ERROR FREE, WITHOUT DEFECT, FREE OF HARM, OR THAT COMPANY WILL CORRECT ALL DEFECTS.

This warranty does not cover the following: third-party manufacturer defects or warranty issues; normal wear and tear including damage caused by landscaping (e.g., weed whipping); improper installation; improper maintenance; failure to follow manufacturer recommendations; Customer modifications or alterations or modification or alterations done by a third-party at Customer’s direction; misuse, abuse, neglect, or accidents; environmental exposure; acts of nature; ground settlement, movement, or structural changes in buildings; shipping or transportation damage; incorrect Product Specifications supplied by the Customer; natural wood characteristics; color, grain, or texture variation or other manufacturer issues; cosmetic issues that do not affect structural integrity or intended function of the Product.

No statement or writing of any representatives of Company will create any warranty whatsoever not set forth in these Terms.

  1. Natural Material Variations

Wood is a natural product and variations in color, grain pattern, texture, knots, mineral streaks, character marks, and other naturally occurring characteristics are normal and shall not be considered defects and are not covered by the Company’s warranty stated herein.

Such variations are natural characteristics and shall not be considered defects.

Samples, photographs, renderings, stain colors, and product images are intended for illustration purposes only and may not exactly match the final product.

  1. Limitation of Liability

To the fullest extent permitted by law, Company’s maximum liability arising out of or relating to any Product, including any shipping or warranty claims, or any other dispute shall not exceed the amount Customer paid for the affected Product.

IN NO EVENT SHALL COMPANY OR ITS REPRESENTATIVES BE LIABLE TO CUSTOMER, ITS REPRESENTATIVES OR ANY THIRD PARTY FOR CLAIMS OR LOSSES RESULTING FROM, ARISING FROM, OR RELATING TO: (A) CUSTOMER’S OR ITS REPRESENTATIVES’ VIOLATION OF THESE TERMS OR ANY ATTACHMENT HERETO, DELAY OR FAILURE TO PERFORM ANY OBLIGATIONS THEREUNDER, ACTIONS OR DIRECTIONS WHICH AFFECT COMPANY’S ABILITY TO PROVIDE THE PRODUCTS, (B), ANY SUSPENSION, DOWNTIME, SERVICE LIMITATIONS, REMEDIATION, OR DEFECTS; (C) ANY LOSS OF PRODUCTION, USE, DATA, BUSINESS, REVENUE, SAVINGS, GOODWILL, OR PROFIT; (D) COMPANY’S AND ITS REPRESENTATIVES’ COMPLIANCE WITH ANY DIRECTION OR INSTRUCTION OF CUSTOMER OR ITS REPRESENTATIVES, INCLUDING RELIANCE ON THE PRODUCT SPECIFICATIONS, OR (E) ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL, SPECIAL, PUNITIVE, EXEMPLARY, OR ENHANCED DAMAGES, WHETHER ARISING OUT OF CONTRACT, TORT, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORIES WHATSOEVER, AND REGARDLESS OF HAVING BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR WHETHER SUCH DAMAGES WERE FORESEEABLE.EACH PARTY ACKNOWLEDGES THAT THE FOREGOING DAMAGES EXCLUSIONS AND LIMITATIONS OF LIABILITY SET FORTH IN THIS SECTION REFLECTS THE ALLOCATION OF RISK SET FORTH IN THIS AGREEMENT AND ACKNOWLEDGES THAT THE OTHER PARTY WOULD NOT HAVE ENTERED INTO THIS AGREEMENT ABSENT SUCH EXCLUSIONS AND LIMITATIONS OF LIABILITY OR THAT THE PRICES PAID BY CUSTOMER FOR THE SERVICES WOULD HAVE BEEN HIGHER.

  1. Indemnification

Subject to the limitations set forth herein, each Party shall defend, indemnify and hold harmless the other and its representatives from and against third party (other than an indemnitee affiliate) demands, claims, actions, suits, or similar proceedings (“Claim(s)”) for losses to the extent caused by (a) the indemnifying Party’s negligent, reckless, or willful acts or omissions; (b) real property damage or personal injury, including death; and (c) a breach of either parties representations and warranties, to the extent not limited by sole and exclusive remedy language in these Terms.

Customer shall defend, indemnify and hold Company and its representatives harmless from and against all Claims and any losses arising from or relating to: (a) Company’s use or reliance upon any Product Specifications or any other plans, specifications, content and materials provided by or on behalf of Customer in connection with the Products or Website; (b) Customer’s violation of any law, rule, code or regulation applicable to Customer; (c) any dispute or other proceeding in which Company becomes involved (even if only as a non-party or third-party participant) as a result of the Products and/or Website, including reimbursement of Company’s time and expenses (including reasonable external and internal legal costs) incurred to respond to any request or participate in any proceedings; or (d) Customer’s assembly of, modification to, or use of the Products. In (c) above, Customer agrees to pay Company the hourly rates of Company’s professionals and agents for time spent preparing for and participating in responding to and participating in subpoenas, depositions, other discovery, litigation, hearings and dispute resolution proceedings in whatever form they may take.

As soon as practicable, the Party requesting indemnification shall notify the indemnifying Party of its potential right to defense and indemnification in a writing detailing the basis for the request and the third-party Claim; provided that the failure to give notice within that time shall relieve the indemnifying Party of its obligations under this Section only to the extent that the indemnifying Party is actually prejudiced by such failure. If it accepts the defense, the indemnifying Party shall control the defense and resolution of the Claim, including the selection and retention of counsel. The Party requesting indemnification shall cooperate in the defense and resolution of any Claim at the expense of the indemnifying Party. Failure to provide such cooperation shall relieve the indemnifying Party of its obligations under this Section. The Party requesting indemnification may participate in and observe the defense and resolution of any Claim with its own counsel at its sole cost and expense. The indemnifying Party shall not settle the Claim in a manner that materially adversely affects the indemnified Party without its consent, which shall not be unreasonably withheld.

Company shall defend, indemnify, and hold harmless Customer from and against any and all losses awarded against Customer in a final judgment or in a Company-approved settlement, arising out of or resulting from any Claim by a third party against Customer that Product or Customers receipt or use thereof knowingly infringes any Intellectual Property Right of a third party existing as of the date of delivery of the applicable Product arising under the laws of the United States (“IP Claim”), provided however, Company shall have no obligations under this Indemnification Section with respect to any IP Claims or losses to the extent arising out of: (i) modification of the Product other than with Company’s express prior written authorization and in strict accordance with Company’s written directions and specifications; (ii) any Product Specifications; (iii) Company’s compliance with any requested features, functionality, designs, plans, specifications, requirements, or instructions provided by or on behalf of Customer; (iv) combination, operation, or use of the Product or Website in or with, any technology (including any software, hardware, firmware, system, or network) or service not provided by Company; (v) use of the Product or Website by Customer after Customer was notified of the allegedly infringing activity or after being informed of modifications that would have avoided the alleged infringement; (vi) Product or Website not used in accordance with these Terms; (vii) use of the Product or Website by any third-party or by or on behalf of Customer that is outside the purpose, scope, or manner of use authorized by these Terms or in any manner contrary to Company’s instructions; (viii) negligence, abuse, misapplication, or misuse of the Product or Website by or on behalf of Customer or a third party; or (ix) losses for which Customer is obligated to indemnify Company pursuant to this Indemnification Section. For purposes of clarity, Customer is solely responsible for ensuring that it is in compliance with all laws applicable to Customer. If the Website or Product is determined to, or are believed by Company to, infringe the rights of a third party, Company may, at its sole option, elect to: (I) modify or replace the Website or Product, in whole or part, to seek to make the Website or Product non-infringing, while providing materially equivalent features and functionality; (b) obtain the right for Customer to continue to use the Product; or (c) if none of the foregoing is, in Company’s discretion, commercially practicable, terminate the relationship with Customer in its entirety or with respect to the affected part or feature of the Product or Website, effective immediately upon written notice to Customer, in which event Customer shall cease all use of such Product or Website immediately.

THIS INDEMNIFICATION SECTION STATES THE ENTIRE LIABILITY OF COMPANY, AND THE SOLE AND EXCLUSIVE REMEDY OF CUSOMTER, WITH RESPECT TO ANY ACTUAL OR ALLEGED INFRINGEMENT OF ANY THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.

  1. Dispute Resolution and Venue

Any dispute arising out of or relating to these Terms, any order, any Product, or any transaction with Company shall be brought exclusively in the state or federal courts located in Minnesota.

Customers knowingly and voluntarily waive any objection to jurisdiction, venue, or forum in Minnesota.

  1. Attorney Fees and Chargeback Recovery

Customers agree to contact Company directly to attempt any dispute resolution, including any quality issues with the Product, before initiating a chargeback or payment dispute.

In any action arising out of these Terms, the prevailing party shall be entitled to recover reasonable attorney fees, court costs, and related expenses to the extent permitted by law.

Customers agree to reimburse Company for reasonable attorney fees, collection costs, chargeback fees, administrative expenses, court costs, and related expenses incurred in successfully defending an improper chargeback or payment dispute.

Company reserves all rights and remedies available under applicable law.

  1. No Verbal Modifications

No verbal statements, representations, recommendations, estimates, promises, delivery projections, or advice made by any employee, representative, contractor, or agent of Company shall modify these Terms or create any warranty unless confirmed in writing by an authorized representative of Company.

  1. Intellectual Property

All Website content, including text, graphics, logos, photographs, designs, product descriptions, drawings, renderings, and other materials are the property of Company or its licensors and are protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, published, transmitted, or used without prior written consent. Company will retain all right, title and interest in all of Company’s ideas, know-how, approaches, methodologies, concepts, skills, tools, techniques, expressions, processes, and any Intellectual Property rights in any of the foregoing, whether possessed by Company prior to, or acquired, developed, or refined by Company during production of the Products or any Stock Product.

“Intellectual Property” means, collectively, all: (a) patents, patent disclosures, and inventions (whether patentable or not); (b) trademarks, service marks, trade dress, trade names, logos, corporate names, and domain names, together with all of the goodwill associated therewith; (c) copyrights and copyrightable works (including computer programs), mask works, and rights in data and databases; (d) trade secrets, know-how, and other proprietary information; and (e) all other intellectual property rights, in each case whether registered or unregistered and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection in any part of the world.

  1. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

  1. Entire Agreement

These Terms, together with the Company’s Privacy Policy,  online order, approved drawings, accepted quotations, invoices, and written order confirmations, constitute the entire agreement between the parties.

  1. Changes to Terms

Company reserves the right to modify these Terms at any time.

Changes become effective immediately upon posting to the Website.

Continued use of the Website or placement of orders constitutes acceptance of any revised Terms.

  1. Contact Information

Stairs Delivered
Website: www.stairsdelivered.com

Questions regarding these Terms may be submitted through the contact information provided on the Website.

  1. Acceptance

By accessing the Website, requesting a quote, submitting measurements, approving drawings, placing an order, submitting payment, or purchasing products from Stairs Delivered, the Customer acknowledges that they have read, understood, and agreed to these Terms.

  1. Independent Contractors

The relationship between the Parties is that of independent contractors. Nothing in these Terms shall be construed as creating any agency, partnership, joint venture or other form of joint enterprise, employment, or fiduciary relationship between the Parties. Unless expressly provided herein, neither Party shall have the authority to act on behalf of or to bind the other.

  1. Subcontractors

Company may engage subcontractors to perform services described herein. Except as provided herein, Company shall be fully responsible for the acts of all subcontractors to the same extent it is responsible for the acts of its own employees.